Shipping Policy

Shipping Policy - International:   Standard delivery times –   To USA: Up to 6 work days To Western Europe: Up to 6 work days To Eastern Europe: Up to 6 work days To AUSTRALIA: Up to 8 work days To Asia: Up to 7 work days Rest of the world: Up to 7 work days   *Order delivery times are provided as guidelines only and cannot be taken into account possible delays caused by payment authorization. *Estimated delivery times are as provided to BERTA by the freight company. BERTA cannot be held liable for any delay in delivery. Should you have any questions, please contact us at: [email protected] *We do not guarantee arrival dates for International packages due to many factors out of our control including, but not limited to, weather/natural disaster, delays in custom clearance, and/or delays on the courier's end. BERTA is not responsible for delays caused by weather or other natural disasters. What we can certainly guarantee is that we will of course be of assistance for any help you may need and will act in the best of our ability to help you with anything you may need. *The recipient is the importer of record and must comply with all laws and regulations of the destination country. Your orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; BERTA has no control over these charges, nor can BERTA predict what they may be. *Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.